FAQ

1. Why should I get certified? What are the benefits?

2. How can I choose the right certification for me?

3. How long does the certification process take? Is it time-consuming?

4.For my assessment, may I use Bahasa Malaysia to deliver my training session and to submit my written work?

5. What happens if I do not complete my assessment? What if the assessment that I have submitted is not good enough?

6. How much time do I have to submit my assessment?

7. I am a technical specialist.  Is the Train the Trainer certification suitable for me?

8. I specialise in soft skills.  Is the Train the Trainer certification suitable for me?

9. What if I have no prior experience in training? 

10. What if I don’t have an area of specialty?

11. Who issues the certificates?

12. How is the quality of the certification assured?

 

1.    Why should I get certified? What are the benefits?

• Having a certificate shows  that you have the knowledge and practical experience to make a difference in your work environment and meet the demands of the future. 
• Certification gives you credibility and you can leverage on your certification to differentiate yourself from other trainers. 
• The process of obtaining your certification is an opportunity for you to learn and to hone your training skills.   

2.    How can I choose the right certification for me?

• When  considering a certification, the three major factors are time, cost, and quality. We recommend that you share your situation with us so that we will be able to help you to select the appropriate certification according to your needs. 

3.    How long does the certification process take? Is it time-consuming?

• The PSMB Train The Trainer (TTT) involves 5 days of face-to-face training. All assessment work is completed during the 5 days.  
• For in-house sessions, the PSMB TTT may be structured to fit the schedules of the participants (e.g. 2 + 3 days)

4.    I usually conduct my training sessions in Bahasa Malaysia as that is the language that is most suited to my trainees. For my assessment, may I use Bahasa Malaysia to deliver my training session and to submit my written work?

• Yes, you may. Our assessors are bi-lingual and able to assess work submitted in the English Language or Bahasa Malaysia.  

5.    What happens if I do not complete my assessment? What if the assessment that I have submitted is not good enough?

• Certificates will not be issued if the required assessments are not completed. 
• Certificates will only be issued if the assessments meet the requirements. The good news is you will be given the opportunity to re-submit at no extra cost.  

6.    How much time do I have to submit my assessment?

• For the PSMB TTT, all assessments are to be completed during the 5 days.  

7.    I am a technical specialist. Is the Train the Trainer certification suitable for me?

• Yes. You are the content expert. As training experts, we will train you through the certification programme to develop your knowledge and skills in the areas of designing training programmes, delivering the training and assessing the trainees. 

8.    I specialise in soft skills. Is the Train the Trainer certification suitable for me?

• Yes. You are the content expert. As training experts, we will train you through the certification programme to develop your knowledge and skills in the areas of designing training programmes, delivering the training and assessing the trainees. 

9.    What if I have no prior experience in training?

• You do not need to have prior experience. This certification programme is open to both new and experienced trainers. Our trainers will provide you with the appropriate balance of support and challenge according to your level of experience.  

10. What if I don’t have an area of specialty? 

• No worries. Through the certification programme, you will be developing your knowledge and skills in the areas of designing training programmes, delivering the training and assessing the trainees. You will be able to complete your assessments even if you do not yet have an area of specialty. In due time, you will probably know which area of your expert knowledge and skills you want to capitalise on. 

11. Who issues the certificates?

• For the PSMB TTT, PSMB will issue the ‘Certification in Training’ based on the assessment report submitted by us.   

12. How is the quality of the certification assured?

• Our trainers are constantly reviewing and improving on our training techniques to help our participants learn better and faster. 

• For the PSMB TTT, each of our trainers for this programme has been approved by PSMB to conduct the PSMB TTT and to assess the participants.